On 16 June 2023, our hosted email moved to a new provider called Titan. You will need to change the settings on your devices to point to the new servers. Below are the required configurations.

Quick reminder, I recommend the following applications for your various devices if you do not already have a preferred app.

  • Android: K-9 Mail (Now part of the Mozilla Thunderbird Team)
  • Windows: Mozilla Thunderbird

Additionally, you can reach your hosted email through Webmail via (https://app.titan.email/mail)[https://app.titan.email/mail]. The old link was mail.name.com

Configuration Settings

To configure your application, go into the settings for your account, then edit the “Server Settings” with the below properties. For K-9 mail, you will be looking for “Fetching Mail” -> “Incoming Server” and “Sending Mail” -> “Outgoing Server”. For Thunderbird, edit the “Outgoing Server (SMTP)” under your “Account Settings” and go into “Server Settings” to edit your “IMAP Mail Server” settings for incoming.

Property New Configuration
Incoming Server (IMAP Server) imap.titan.email
Security Type SSL/TLS (Accept all Certificates) or Similar
Port 993
—- —-
Outgoing Server (SMTP Server) smtp.titan.email
Security Type SSL/TLS (Accept all Certificates) or Similar
Port 465
—- —-
Username Full email (e.g. [email protected])
Password Your password

Note: Everything should have migrated over successfully. You will need to reconfigure email Signatures in some applications.